Family Separation & Reunion

• Deployment Support Resources - This includes articles and information on the stages of deployment and how it effects children and couples; children's books; ideas on activities for children and families; information on Post Traumatic Stress Disorder, etc.
• Warm Line Calls - This is a confidential phone service offered to all spouses of deployed personnel. The Warm Line acts as a compassionate ear...one that understands the military lifestyle with all its ups and downs. It's also a way for us to connect you with the MFRC as a reminder of the services that we have in place to support you and the family.
• Emergency Childcare Services - The goal of this service is to support the ability of CF members to be available for duty, including deployments on short notice, by maximizing parents' access to affordable and regulated childcare.
• Mission Information Line (MIL) 1-800-866-4546 - The MIL is a toll-free 24-hour telephone service that provides timely and accurate information to families of deployed Canadian military personnel. MIL staff are available from 8am to 4:30pm (EST), Monday to Friday if you wish to speak to a counselor. Services are confidential.

Regular and Reserve members and families are encouraged to utilize our services. We don't want anyone to fall through the cracks. If you have a family member or friend away on temporary duty or training - for any amount of time - and you have not yet been called, please don't hesitate to call, email or drop in with any questions you might have on our deployment services.

Your feedback is appreciated. Please visit our Evaluation Page and complete the on-line questionaire.

Mandated Services

The following lists the program objectives taken from the MFSP Parameters for Practice Accountability Framework:

Outreach, Information, Support and Assistance to CF Family Members
Service Goals: Provide resources and support that meet families’ needs as a result of separation, including prior to, during and after separation; Enhance the ability of CF members to be ready for duty
OBJECTIVES INDICATORS
1) Families are aware of and have access to relevant programs and services designed to help them manage CF-related separation
and reunion.
2) Families are aware of and are prepared for the challenges they may encounter before, during and after separation.
3) Families have opportunities to connect with and support each other during periods of separation.
4) Families are supported during periods of separation.
5) Families have help to deal with crises before, during and after periods of separation.
6) Families manage the challenges and circumstances associated with separation and reunion.
7) Services are developed in coordination and partnership with all stakeholders; e.g., MFRC, rear parties, COs, etc